What information do we collect?
When you order tickets, online or in person, even if tickets are free, or if you play with the orchestra, or if you ask to be added to our contact list, we may collect your email address, phone number, and mailing address.
Our website may employ cookies and similar technologies to keep track of your local computer’s settings to improve the functionality of your experience. We may use technologies such as web beacons and single-pixel gifs to record log data such as open rates for emails sent by the system. We may use third-party web site analytic tools such as Google Analytics on our website that employ cookies to collect certain information concerning use of our web site.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP address, browser type, internet service provider, files viewed on our site, and other data. We may use this information to analyze trends, administer our website, track visitors’ movements around our website, and gather demographic information about our visitors as a whole.
RMS does not collect or store credit card or other financial information, but our ticket handling service provider may collect individually-identifiable and personal information, including payment information. When you use our ticket handling service provider, their terms and conditions and privacy policies will apply to you.
What do we do with information we collect?
We may add your email to our email newsletter distribution list and your mailing address to our physical mailing list. We may use your email, phone number, and mailing address for delivery of tickets. We may analyze the data we collect for our own reports. We do not sell or share your personally-identifiable information with any other organization except when required for distribution to you of RMS information, such as emailed newsletters and postcards, in which case we do not authorize those organizations to sell or share your information.
Our opt-out policy
If you wish to opt out of receiving emails, you may do so at any time by using the Unsubscribe link provided in each email. If you wish to opt out of receiving physical (direct) mail, please contact us at firstname.lastname@example.org. You may disable cookies in your browser settings. You may use private/incognito mode in your browser.